Investments

Rulai Technology

Website

www.rulai.io

Location

Sunnyvale, California, USA

GSR Team

Richard Lim


Rulai aims to improve contact center efficiency through a customer service virtual agent that can respond directly to live chat inquiries, resolve issues, perform tasks, recommend products and services, all through natural conversation. Their intelligent language engine automatically detects user intention, tracks session progress and performs dialogs. It can also serve as an assistant to the live agent by supplying real-time and personalized answers and intelligence.

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